
Choose a retention period
Set retention from 0 to 30 days.- 1–30 days: Opper stores spans, inputs, and outputs until they expire.
- 0 days: Opper does not store trace content or files for the affected scope.
- No rule: Opper records usage metadata, but does not create a trace with stored spans, inputs, or outputs.
Shorten retention for a project
Select Shorten retention for a project to add an override. The effective period is always the shortest rule that applies. For example, if the organization keeps data for 30 days andorder-bot has a
7-day override, that project keeps data for 7 days. A project cannot extend the
organization period.
Usage metadata is retained separately
Opper keeps a separate usage record for billing and reporting. It contains cost, tokens, latency, status, provider, model, and anyX-Opper-Tags used for
usage attribution. It does not contain
prompts or responses.
Usage records are retained for 5 years. Retention rules and Zero Data
Retention do not shorten this period.
Tags are kept with usage records. Avoid putting sensitive data in tags; include
only the identifiers you need for attribution.
Enable Zero Data Retention
Zero Data Retention (ZDR) prevents call content from being stored and limits routing to providers with zero-retention agreements. Turning it on also disables response caching.
- Retention is fixed at 0 days.
- Model access is restricted to ZDR-eligible providers.
- Response caching is disabled because cached responses store content.
Resolve conflicts before enabling ZDR
The ZDR toggle is disabled when an existing rule would conflict with it.
Existing files
A scope with 0-day retention cannot contain stored files. If files already exist, saving asks you to confirm the number that will be deleted. Deletion is permanent and completes within an hour.Checks under ZDR
Checks that act during the request still enforce. Score checks pause because they need stored outputs.